Your Perfect Assignment is Just a Click Away

We Write Custom Academic Papers

100% Original, Plagiarism Free, Customized to your instructions!

glass
pen
clip
papers
heaphones

UMGC Information Systems for Business Work Flow Discussion

UMGC Information Systems for Business Work Flow Discussion

Question Description

300 word min reply with references

Hello class,

Companies use information systems to improve workflow. Important parts of workflow are analyzing a process and identifying roles that make that process happen (Analyzing Process Improvement Supported by IT, 2020). A successful workflow is one that moves from one step to the next in the most efficient way. Companies use information systems to improve their workflow and therefore giving them a competitive advantage.

For example, let’s look at Chick-fil-a drive-thru system. According to Sean Ward, one of the reasons Chick-fil-a can efficiently run their drive-thru lanes is because of the information systems that they use. If you have been to Chick-fil-a recently, you might have noticed that they have a few employees with tablets taking customers’ orders. “The technology allows team members to go up to a customers’ window, take their order and relay it to the kitchen, all while maintaining one-on-one service As the order-taker walks the line, another team member comes to the customers’ car to take payment, allowing cars to move through twice as fast as they do at a traditional speaker box drive-thru. Chick-fil-a calls this “face-to-face” ordering (Ward, 2017).” Chick-fil-a’s realized that the original “as-is” drive-thru process was not allowing them to grow. Developing their “to-be” process of the “face-to-face” system helped increase workflow, giving them a huge competitive advantage over other drive-thru restaurants. Providing faster service even with longer lines is very appealing to hungry customers.

References:

Analyzing Process Improvements Supported by IT. IFSM 300 (7995) Information Systems in Organizations (2202). (2018) Retrieved April 8, 2020 from https://learn.umgc.edu/d2l/le/content/445319/viewContent/17081842/View

Ward, S. (2017, July 24). How Does Chick-fil-A’s Drive-Thru Move So Fast? Retrieved April 8, 2020, from https://thechickenwire.chick-fil-a.com/inside-chic…

Order Solution Now

Our Service Charter

1. Professional & Expert Writers: Course Elite only hires the best. Our writers are specially selected and recruited, after which they undergo further training to perfect their skills for specialization purposes. Moreover, our writers are holders of masters and Ph.D. degrees. They have impressive academic records, besides being native English speakers.

2. Top Quality Papers: Our customers are always guaranteed papers that exceed their expectations. All our writers have +5 years of experience. This implies that all papers are written by individuals who are experts in their fields. In addition, the quality team reviews all the papers before sending them to the customers.

3. Plagiarism-Free Papers: All papers provided by Course Elite are written from scratch. Appropriate referencing and citation of key information are followed. Plagiarism checkers are used by the Quality assurance team and our editors just to double-check that there are no instances of plagiarism.

4. Timely Delivery: Time wasted is equivalent to a failed dedication and commitment. Course Elite is known for timely delivery of any pending customer orders. Customers are well informed of the progress of their papers to ensure they keep track of what the writer is providing before the final draft is sent for grading.

5. Affordable Prices: Our prices are fairly structured to fit all groups. Any customer willing to place their assignments with us can do so at very affordable prices. In addition, our customers enjoy regular discounts and bonuses.

6. 24/7 Customer Support: At Course Elite, we have put in place a team of experts who answer all customer inquiries promptly. The best part is the ever-availability of the team. Customers can make inquiries anytime.