- Site Manager for a commercial storage facility.
- Employee is habitually late.
- Employee is a keyholder and responsible for opening the facility once per week.
- Facility opens late when employee is opening.
- Tenants are dissatisfied with facility because they have to wait.
- Repeated conversation with employee have not changed the issue.
- Scenario relationship: I was the site manager at the time.
Discuss the Results based on the Organizational behavior concepts ( communication, training, ethical dilemmas, motivation, decision making) . what the leaders or managers could have done or should have done to optimize the scenario, improve the success results, or highlight job well done.